Customer Service Hours:

(Open M-F, 9 AM to 4 PM EST)Shipping & Billing QuestionsEmail us for the quickest reply and please allow a minimum of 3-4 business days for response: support@magaofficialshop.com

Contacting Us

In contacting us, please ensure you have included your Order number and name used on your order. Be certain that your listed email address is correct and valid as this is where we will respond – please ensure that you review your junk and/or spam folders where a message from us may be transferred in lieu of your inbox. Please ensure that you are looking for a message from an individual representative. Please allow 72 (approximately) business hours to receive a response.